FAQ

Frequently Asked Questions

Is CORTX a drug?

No. CORTX is a drug-free topical system — no prescriptions, no pharmaceutical ingredients, and no prescription side-effect profile. It's a scalp-care protocol you fully control.

How is this different from prescription hair-loss options?

Prescription treatments are a medical decision with real trade-offs, made with a doctor. CORTX is the step before that conversation: a consistent, drug-free scalp protocol built around stimulation, absorption, and daily consistency. If you later choose to explore medical options, that's a conversation for you and a licensed provider — CORTX doesn't replace medical advice.

What exactly do I get?

Every system includes the Cortx Micro-Stimulation Derma Roller™ (540 titanium micro-points) and the Cortx Follicle Support Serum™ (copper-peptide scalp formula). The Starter System includes one serum (~1 month), Growth includes two (~2 months), and Elite Recovery includes three (~3 months).

When will I notice something?

Scalp feel and hydration support come first, typically in weeks 1–2. Changes in how hair looks take longer — month 2 and beyond, with consistency. Results vary by individual. Anyone promising overnight results isn't being honest with you.

Does the derma roller hurt?

No. The 0.3mm micro-points are designed for comfortable at-home use. Use light pressure only, 2–3 times per week, and never on irritated or damaged skin.

How do I use the system?

Three steps, about five minutes: roll the derma roller across target areas 2–3× per week, apply the serum directly to the scalp, and massage gently until absorbed. Consistency is the active ingredient nobody sells.

How long does shipping take?

US shipping is free. Orders are processed within 1–2 business days, and delivery typically takes 8–15 business days. You'll receive tracking the moment your order ships.

What if it's not for me?

Every order is covered by our 30-Day Money-Back Guarantee — the 30 days start on your delivery date, opened and used products fully qualify, and no return is required. Email support@cortxlife.com with your order number and we'll refund you. We respond within 1 business day.

Is there a subscription?

No. Every CORTX system is a one-time purchase. No auto-charges, no memberships, no cancellation hoops. You re-order only if the protocol earns it.

How do I contact CORTX?

Email support@cortxlife.com — we respond within 1 business day.