Privacy Policy

Last updated: July 13, 2026

This Privacy Policy describes how CORTX ("we", "us") collects, uses, and shares your personal information when you visit or make a purchase from cortxlife.com (the "Site").

Information we collect

When you visit the Site, we collect certain information about your device and your interaction with the Site (such as IP address, browser type, and pages viewed), typically through cookies and similar technologies. When you make a purchase or attempt to make a purchase, we collect your name, shipping address, email address, phone number, and payment information ("Order Information"). Payment card details are processed by our payment processors and are never stored on our servers.

How we use your information

We use Order Information to fulfill orders, process payments, arrange shipping, provide order confirmations and tracking, respond to support requests, screen for fraud, and — when you opt in — send you updates about CORTX products. We use device information to improve the Site and its performance.

Sharing your information

We share personal information with service providers who help us operate: Shopify (our e-commerce platform), fulfillment and shipping partners (to deliver your order), payment processors, and analytics providers. We share information only as needed to provide these services, to comply with applicable laws and lawful requests, or to protect our rights. We do not sell your personal information.

Advertising and analytics partners

We use advertising and analytics services — including Meta (Facebook and Instagram) tools such as the Meta Pixel and Conversions API, and website analytics tools such as Microsoft Clarity and Google Analytics — to measure how visitors use the Site and how our advertising performs. These tools may collect information about your device and your activity on the Site (such as pages viewed, items added to cart, and purchases) through cookies and similar technologies, and share it with the relevant partner to measure and improve our advertising, including showing you more relevant ads. You can manage these preferences on our Your Privacy Choices page, adjust your ad preferences directly with Meta, and control cookies through your browser settings.

Marketing emails

If you join our email list, you can unsubscribe at any time using the link in any email or by contacting us. Unsubscribing does not affect transactional emails about your orders.

Cookies

The Site uses cookies to keep your cart working, remember preferences, and understand Site usage. You can control cookies through your browser settings; disabling them may affect Site functionality. See our Your Privacy Choices page for data-sharing preferences.

Data retention

We retain Order Information for our records unless and until you ask us to delete it, subject to legal and accounting requirements.

Your rights

Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, and to opt out of certain data sharing. To exercise these rights, email support@cortxlife.com and we will respond within a reasonable timeframe.

Children

The Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The "Last updated" date above reflects the current version.

Contact

Questions about this policy or your data: support@cortxlife.com.